Do I need a separate agent for each channel?

No. One agent works everywhere with the same knowledge. Each channel can have its own style and settings.

Can my team reply on these channels?

Yes. When a teammate takes over in the Helpdesk, their reply goes out on the channel the customer used.

Can different agents answer on different accounts?

Yes. Each phone number, account, or Slack channel can go to its own agent.

Channels

Be where your customers are.

Your website, the messaging apps they use every day. One agent answers on all of them.

Start building free Talk to sales

Chat Bubble
Center Stage
WhatsApp
Messenger
Instagram
Slack
Discord
Telegram
Twilio

One agent. The right tone everywhere.

Short on WhatsApp, detailed on your website. Each channel can have its own style, and they all share what your agent knows.

Website
WhatsApp

On your site in minutes

Add it once, then choose which of your sites show the chat.

acme.comShowing
shop.acme.comShowing
staging.acme.comHidden

Launch one channel at a time

Publishing WhatsApp never changes what's live on your website.

Chat BubbleLive
WhatsAppLive
SlackDraft

FAQ

Questions about channels

Setting up and running more than one.

Talk to our team

Keep exploring

Ready when your customers are

They're already asking. Train an agent on your site and have it answering by this afternoon.

Start building free Read the quick start

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