Is it a real conversation?

Yes. You're chatting with the same agent your customers will get, with everything it knows and can do.

Can customers see my test chats?

No. Test chats are kept apart from real customer conversations.

Does publishing one channel change the others?

No. Each channel goes live on its own, so you can update WhatsApp without touching your website chat.

Playground

Try it before your customers do.

Chat with your agent exactly the way customers will, and publish only when you're happy with it.

Start building free Talk to sales

The Playground with the agent handling a return request in a live chat preview

See it the way customers will

Switch the preview between your website, WhatsApp, Slack, and more. Every preview is a real conversation, not a mockup.

The Playground's channel picker listing every channel over a WhatsApp-style preview

Make every channel feel right

Your look
Its name, your colors, a welcome message, and suggested questions.
Your tone
Short replies on WhatsApp, more detailed answers on your website.
Your rules
Choose what the agent is allowed to do on each channel.

Nothing goes live until you say so

Your changes wait in a draft while you test. Publish one channel when it's ready, and add the chat to your website with a short script.

The Deploy to your website dialog with the allowed domains and the script to paste

FAQ

Questions about the Playground

What you're testing and when it reaches customers.

Talk to our team

Keep exploring

Ready when your customers are

They're already asking. Train an agent on your site and have it answering by this afternoon.

Start building free Read the quick start

Free plan
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