Actions
Less talk. More work.
Your agent can look things up, capture leads, and hand off to your team, without leaving the chat.
Capture a lead
Send the right link
Bring in your team
Pick what it can do
- Look things up
- Check an order or an account through your own API.
- Capture leads
- Collect contact details when a visitor is interested.
- Collect details
- Gather what your team needs, like an order number.
- Show a form
- Let customers fill in and send a short form.
- Bring in your team
- Open a ticket so a person can take over.
- Search the web
- Find live information your content doesn't cover.
- Share a link
- Offer a button to the right page, like order tracking.
Connect your own APIs
Point an action at your API and tell the agent when to use it. It fills in the details from the conversation.
See how it works
Always on your terms
You choose where
Turn each action on or off for each channel.
It asks first
It gets anything it needs, like an order number, before it acts.
It's honest when it fails
If something goes wrong, it tells the customer instead of claiming it's done.
Ready when your customers are
They're already asking. Train an agent on your site and have it answering by this afternoon.
- Free plan
- No credit card needed