Can it check live availability and rates?

Yes, if your booking engine has a public availability API. A custom action looks up the guest's dates, and a button sends them to book direct.

Will it make up rates or policies?

No. It answers from your content and your booking system. When it can't find something, it says so and offers a person.

Which languages does it speak?

It replies in the language each guest writes in, on every channel, unless you set a fixed language.

How are cancellations handled?

A procedure walks the agent through your policy step by step. Anything that needs approval goes to your team.

Travel & hospitality

Every guest answered, at any hour

Answer availability, booking, and check-in questions on your site, WhatsApp, and Messenger, in each guest's language.

Start building free Talk to sales

A guest asks about a double room for June 12 to 15, gets two options with prices, and a button to book the sea view room

From first question to checkout

Before booking
“Is breakfast included, and can I cancel?”
Answers from your rates and policies, then links to book direct.
Before arrival
“Our flight lands at 1am. Can we still check in?”
Explains late check-in and key collection, whatever the hour.
During the stay
“Could we get extra towels in room 412?”
Takes the request with the room number and passes it to your team.
After checkout
“I was charged twice for parking.”
Hands billing questions to a person, with the whole conversation.

Their language, their app

Guests message you on WhatsApp in whatever language they speak. The agent replies in it, with the same rates and policies.

See every channel

On WhatsApp, a guest asks in Spanish about late check-in and parking, and the agent replies in Spanish

What makes it work

FAQ

Questions from hotels and travel teams

For anything specific to your property, talk to our team.

Talk to our team

Ready when your customers are

They're already asking. Train an agent on your site and have it answering by this afternoon.

Start building free Read the quick start

Free plan
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Do you ship to Canada?Can I change my delivery address?Is SSO included on the Team plan?Our flight lands at 1am. Can we still check in?How do I reset my password?Can I pause my membership for a month?Is there a payment plan for tuition?Do you ship to Canada?Can I change my delivery address?Is SSO included on the Team plan?Our flight lands at 1am. Can we still check in?How do I reset my password?Can I pause my membership for a month?Is there a payment plan for tuition?

Where's my order?Can I swap this for a size L?Do you have classes for beginners?Why was I charged a $3 fee?Can I bring my dog?How do I create an API key?What's the difference between Flex and All Access?Where's my order?Can I swap this for a size L?Do you have classes for beginners?Why was I charged a $3 fee?Can I bring my dog?How do I create an API key?What's the difference between Flex and All Access?