Customer support
Answers in seconds, not queue numbers
Hourzero learns your help center and policies, resolves repeat questions on every channel, and hands the rest to your team.
Support volume grows. Your team doesn't.
Without Hourzero: The same questions, answered by hand, all day.
With Hourzero: Repeat questions resolved instantly, from your own docs.
Without Hourzero: Customers wait until someone is online.
With Hourzero: Answers day and night, on every channel.
Without Hourzero: Different agents give different answers.
With Hourzero: One set of rules, followed in every reply.
Without Hourzero: Handoffs start from scratch.
With Hourzero: Your team steps in with the full conversation.
On policy, every time
Set the tone, escalation rules, and guardrails once. Every reply follows them, from your website to WhatsApp.
How instructions work
From help center to first answer
- 01
Add your sources
Your help center, policies, and FAQs.
- 02
Go live where customers ask
Your website, WhatsApp, email, and more.
- 03
Improve every week
See what customers ask, and fill the gaps.
Ready when your customers are
They're already asking. Train an agent on your site and have it answering by this afternoon.
- Free plan
- No credit card needed